Parcel and Carrier Management

Our UK based customer care team is dedicated to managing your daily shipments. The team will track your parcels from despatch until delivery, pro-actively managing any exceptions. As we realise that your customers lead busy lives and are not always available, we can even notify them in advance with a confirmed delivery date by email and text message.

GFS recognises that each carrier specialises in certain areas. The GFS proposition can be used to ensure that right types of parcels go to the right carrier for the job. We offer a true logistics solution offering our customers a choice through our IT systems or our consultative account management.

GFS currently has over 4 million parcels under management. The GFS customer care team is vital to the success of the overall solution and provides the essential human factor that ordinarily the carrier would leave to the customer to provide. In this aspect of pro-active carrier management, GFS excels.

GFS can take the responsibility for managing your parcels and allow you to concentrate on matters most important to your business.