Snow+Rock chooses GFS for Distribution

The UK’s leading snow sports retailer, Snow and Rock, has appointed Global Freight Solutions (GFS) as its sole distribution partner.

Snow and Rock, whose national network of outlets stocks a wide selection of top of the range snow sports products, selected GFS because of its ability to manage delivery of a wide range of products.

GFS Director, Simon Veale, commented: “We are delighted that Snow and Rock has chosen to work with GFS as its carrier manager. We pride ourselves on our unique service offering whereby customers’ carrier requirements can be handled through multiple partnerships with carrier firms.

“Our system of delivery means that whatever the size or speed requirement of the parcel or package, delivery will be organised for our customers, taking the worry and hassle away from them.”

Snow and Rock will also enjoy GFS’s market leading tracking technology which proactively tracks all parcels and keeps the customer informed of exactly where a package is at any given moment. If there are any delays, or problems they are flagged up straight away, allowing alternative arrangements with another carrier to be organised if necessary.

Nigel Heathershaw, Mail Order Manager of Snow and Rock, commented: “Our business has been based on providing a high level of customer service and since joining GFS we have seen an improved delivery service backed up with excellent support from their back office team. This has seen an increase in sales, repeat business and customer satisfaction.”

GFS works with the world’s best known delivery companies to provide tailored logistics solutions for leading names in the retail, manufacture and financial service industries.

Date added 5th March 2010.